Dezine Shop Photo Gifts offers products that are about memories. We preserve and celebrate your and your customer's memories. We're passionate about our families and friends and the most important things in life are those things that live in your heart.
People are the primary ingredient in our business. We've been fortunate to assemble a team of unique and talented individuals who are equally committed to doing something that matters in this world - "delivering smiles". We get a rush out of the stories our customers share about the expressions on the faces of their friends and loved ones when they open their personalized-photo products.
Our network of service providers and manufacturers is world class. They share our values, and work closely with our team to provide the best product experience you'll find anywhere as it relates to photo gifts.
Our values are simple:
1. Uncompromising quality - we want you and your customers to be over-satisfied with your product purchase.
2. Speed - we will put your one-of-a-kind product in your hands fast.
3. Accountability - if you don't love it, we aren't happy; and we will fix it.
4. Celebration - if you do love it, give us a shout; we love those stories best.
5. Collaboration - if you need some ideas, let us help you. We know from our own experience that those things we create together are that much better.
It's important to us that everything we do reflects our commitment to delighting our customers. Our quest is to become the customer's first choice in the creative expression and celebration of their most precious memories. Doing that means an unwavering commitment to quality; of life, of service, of products, and of experiences.
Our ears are always open, and we want to hear from you. If there's something you think we should be doing, doing better, doing differently, or stop doing - let us know.
Thanks for the memories and let us help you MAKE MEMORIES AS LARGE AS LIFE!
Orders are shipped to customers under "blind label" with no business identification, and are shipped within 5-7 business days. An email will be sent to you with your Shipment Tracking information.
We look forward to working with you and to becoming an integral part of your gift purchases: today, tomorrow and years to come.
Our contact information
Business email address banders(at)thedezineshop(dot)com
By standard mail:
Dezine Shop Photo Gifts
713 Woodlawn Road
Greenwood, SC 29646
864-942-1892 (between 9 a.m. and 7 p.m. EST)
Allow 5-7 business days for shipment, plus the necessary transit time of from 3 to 5 days. All orders ship via GROUND transportation (UPS or USPS). Should you need a faster delivery, please contact us and we will quote the additional shipping charges for 2nd day or next day delivery.
Refund, Returns and Cancellation Policies:
All of our products are EXCLUSIVE CUSTOM/Personalized products, created with your or your customers photos. We cannot refund these items. We do however, guarantee products to be free of defect. Contact us by email in the event there is a problem, and we will make every effort to replace the defective item..